For International Customers

For international shipments, import duties, VAT (Value Added Tax), customs fees, or handling charges may apply depending on the regulations of the destination country or region.
These charges are the responsibility of the customer and may be collected by the shipping carrier or local customs authorities.

By completing your purchase, you acknowledge and accept responsibility for any import duties, taxes, VAT, or customs-related fees that may arise in your country.

As customs regulations and tax rates vary by country, we are unable to provide exact estimates in advance.
Please contact your local customs office or shipping carrier for further information.

To assist with smooth customs clearance, we carefully prepare invoices clearly stating the country of origin and historical period of each artwork.
When necessary, an Antique Statement for Customs will also be enclosed with the shipment.

All items are shipped via DHL or Japan Post EMS with tracking and insurance included.

Estimated Delivery Times:

【European Union】

DHL: approximately 5–10 days

EMS: approximately 2–3 weeks

【United States】

DHL: approximately 3–7 days

##Currently, EMS service to the United States is partially suspended, and therefore shipments to the U.S. are available via DHL only.

##【Shipping to Italy】

For shipments to Italy, we currently offer DHL delivery only in order to help prevent customs issues and delivery troubles.

Please note that EMS (Italian postal service) may require a significantly longer customs clearance process, and in many cases additional communication or documentation may be requested by customs authorities or the shipping carrier.

For this reason, we strongly recommend DHL as a safer and smoother shipping method with reliable tracking and support. We sincerely appreciate your understanding and cooperation.

If you have any requests regarding shipping methods, please feel free to contact us before purchasing.

Please note that delivery times are estimates only and may vary depending on customs procedures and local delivery conditions.

In some cases, the shipping carrier or customs office may contact you regarding customs clearance or required documentation.
We kindly ask that you respond promptly to avoid delays.


If customs duties, VAT, or handling fees are refused, or if there is no response to communications from customs or the shipping carrier, the parcel will be returned to Japan.
Please understand that any return shipping costs and reshipping fees incurred in such cases will be the responsibility of the customer.

We sincerely appreciate your understanding and cooperation.

To ensure you can enjoy Japanese art with peace of mind, we will continue to support you carefully even after shipment until your package safely arrives.
If you have any questions, please feel free to contact us at any time.